![]() ![]() There are literally hundreds of things that can go wrong.Įven if you can print to your wireless printer today, you may not be able to a month from now if the IP address accidentality changes or if someone turns on a security feature on your router that prevents communication between devices on the network. ![]() In fact, I’ve previously written about troubleshooting WiFi printers and gave six possible solutions for fixing most WiFi printing issues. However, there are some issues that are just manufacturer-specific and at that point, it’s a good idea to simply use the diagnostic tools they have provided. HP Print and Scan Doctor is a free software utility that helps you quickly address most printing and scanning issues with HP printers. This utility works on everything from Windows XP to Windows 10. ![]() ![]() Unfortunately, there is no Mac version of this utility yet. The program checks a bunch of stuff and actually replaces four separate utilities that HP used to have for diagnosing problems with printers. Here’s a quick list of items checked:Ĭonnectivity – If connected via USB, it makes sure the printer is connected properly and if connected via the network, it makes sure your computer is actually connected to the network.ĭevice Status – Checks to make sure there are no printer errors like out of ink, paper jams, feed issues, etc.ĭriver Check – Makes sure the driver is not corrupt or missing.ĭevice Manager – Checks for issues in Device Manager that could be causing issues. Print Queue – Clears the print queue if there are stuck jobs. Port Match/Device Conflicts – Checks the port settings for the printer and makes sure there are no device conflicts with the printer like other drivers or printer brands. ![]()
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